Oshin theme support
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Supported browsersĪ theme's layout, browsing experience, and purchasing actions need to support the following browsers and releases: NoteĪ release refers to the latest major version of a browser.
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If your store setup is complete and the customization you are looking for isn’t possible using the theme editor, then you can contact support to review the request.Īfter you contact our support team and outline your request, you can expect to receive a response within 2-4 business days.
#OSHIN THEME SUPPORT CODE#
Customizing or troubleshooting third-party code (code not developed by Shopify, including code from experts and forums).Installing, removing, or modifying third-party apps (apps not developed by Shopify).Customizing or troubleshooting themes that contain significant code changes.If you’re looking for a customization that isn't listed in the supported customizations for your theme, then Shopify support might still be able to assist.Īlthough Shopify Support is able to support a wide range of basic customizations, keep in mind that Shopify can't help with the following tasks: Shopify support assesses customization eligibility on a case-by-case basis. Click the name of the theme to explore the supported customizations for the theme.
#OSHIN THEME SUPPORT FREE#
Shopify support can make customizations to the following free themes. You can also explore our additional resources for theme support. If you use the entire 60 minutes of complimentary support, then you can hire a Shopify expert for further help. Our team tracks the time that they spend on each theme modification request that you make.
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To understand how many minutes a specific customization takes to complete, check the design time in the customization description. If you're on the Basic Shopify plan or higher, then you can use up to 60 minutes of complimentary design support, or design time, which is tracked in 15 minute increments. To understand which customizations are available, find your theme in the list of supported themes. If you're using a free vintage or Online Store 2.0 theme from Shopify, then Shopify support might be able to help you with small changes to your theme.īecause each theme works differently, the types of changes Shopify support can make depend on the theme that you're using. Find the theme that you want to edit, and then tap Customize.In the Sales channels section, tap Online Store.If you need help customizing a paid theme, then you can hire a Shopify expert. Third-party theme developers don't provide customizations. To find support, you can view the support documentation for your theme, or contact the theme developer. If you're not using a free theme from Shopify, then your theme was made by a third-party theme developer. To learn more, review the Shopify Design Policy. If you're on the Basic Shopify plan or higher, then you can use up to 60 minutes of complimentary design support, used in 15 minute increments. If you're using a free vintage or Online Store 2.0 theme from Shopify, then Shopify support might be able to help you with small changes to your theme. The support that you can receive depends on who made your theme. If you need help customizing your theme, then you can hire a Shopify expert. To learn about customizations that Shopify doesn't support, see our design policy. If you're making extensive changes to your theme, then see our list of additional resources for theme support. If you're making basic customizations, then you can get support from your theme's developer. Before you customize your theme, make sure that you understand what level of support is available.